Home Run Amsterdam
Last updated [22/11/2025]
1.1
These General Terms and Conditions apply to all offers, mediation assignments, search agreements, and all resulting agreements between Home Run Amsterdam (“Broker”) and the Client (“Client”).
1.2
Any deviation from these Terms is only valid if explicitly agreed in writing by the Broker.
1.3
If any provision of these Terms is found invalid, the remaining provisions shall remain fully effective.
2.1 Broker: Home Run Amsterdam, a registered housing agency in Amsterdam.
2.2 Client: Any natural or legal person instructing the Broker to search for, mediate, or facilitate a rental property not listed in the Broker’s portfolio.
2.3 Mediation: The Broker’s obligation of effort to introduce the Client to potential landlords, arrange viewings, submit rental applications, negotiate rental terms, and facilitate the establishment of a rental agreement.
2.4 Mediation Fee: The fee owed by the Client for mediation services, equal to one month’s rent excluding VAT, unless agreed otherwise in writing.
2.5 In Writing: Includes email and other electronic communication.
2.6
The Broker reserves the right to update these Terms in case of regulatory or business changes.
3.1
Verbal agreements are only binding once confirmed in writing by the Broker.
3.2
Amendments to assignments or these Terms require written confirmation by the Broker.
4.1
The Client must provide correct, complete, and timely information required for the execution of the assignment.
4.2
The Client must cooperate fully with the proper execution of the mediation activities and may not take any action that hinders the Broker.
4.3 Exclusivity:
By entering into a search assignment, the Client agrees that Home Run Amsterdam is the exclusive representative for the rental search during the term of the agreement. The Client may not engage third parties for similar services.
4.4 Bypassing the Broker:
If the Client rents a property using contacts, information, or viewing opportunities provided by the Broker—whether directly or indirectly—the full mediation fee remains payable, regardless of whether the Broker is involved in the final negotiation.
4.5
If the Client terminates communication with the Broker while still using information or contacts provided by the Broker to secure a rental property, the full mediation fee remains due.
4.6
The Client is responsible for verifying the condition of the property before signing a rental agreement.
5.1 Mediation Fee
The Client owes the mediation fee once the landlord accepts the Client’s rental offer submitted through the Broker.
This obligation applies even if the Client later withdraws from the rental or does not move into the property.
5.2 Payment Deadline
The mediation fee must be paid before key handover or within the payment term stated on the invoice, whichever comes first.
5.3 Withdrawal Penalty
If the Broker submits a rental application or offer on behalf of the Client, and the Client subsequently withdraws after the landlord’s acceptance for reasons not attributable to the Broker, the Client owes a fixed fee of €250 excluding VAT, without prejudice to article 5.1.
5.4 Bypassing Penalty
If the Client secures a rental through a property previously offered by the Broker or through contacts introduced by the Broker, without involving the Broker, the Client owes the full mediation fee.
5.5 Late Payment
In case of late payment, statutory interest and reasonable collection costs are payable by the Client.
6.1
The Broker will perform its activities professionally and in line with industry standards.
6.2
The Broker is not obliged to commence work until all required information has been provided by the Client.
6.3
Mediation is an obligation of effort, not an obligation to achieve a specific result.
7.1
Mediation agreements run for an indefinite period unless otherwise agreed in writing.
7.2
Both parties may terminate the agreement at any time.
Termination does not affect the Broker’s right to the mediation fee if:
a landlord has accepted the Client’s rental offer, or
the Client secures a property through contacts or information provided by the Broker.
7.3
If the Client terminates and later rents a property previously presented by the Broker, the mediation fee remains due.
8.1
The Broker is not a party to the rental agreement between landlord and tenant.
8.2
The Broker is not liable for defects in the property, rental terms, landlord behaviour, or tenancy issues.
8.3
Liability of the Broker is limited to the amount paid out by its liability insurance. If no insurance applies, liability is limited to twice the mediation fee.
8.4
The Broker is not liable for damage resulting from incorrect information provided by the Client.
9.1
Client data is processed in accordance with applicable privacy regulations (AVG/GDPR).
9.2
Data is used exclusively for the execution of the mediation agreement and will not be shared with third parties except when required by law or with Client consent.
10.1
Dutch law applies exclusively to all agreements between the Broker and the Client.
10.2
Disputes shall be submitted to the competent court in Amsterdam, unless mandatory law provides otherwise.
